Canine To Five’s Lobby Experience

Lobby Experience
When you and your dog are ready to visit Canine To Five for dog daycare, dog boarding, or dog grooming in Detroit, Ferndale, or Commerce Township, you’ll be greeted by a safe and efficient process within our lobby. We require all dogs to remain on leash when navigating through our facilities to ensure the safety of our team, pet parents, and four-legged pack members.

Canine To Five’s Lobby Experience

  • Upon arrival, check-in with our team and ask about extra play time, snacks, and spa services
  • Once checked-in, enter our intake area and latch the gate behind you
  • Wait for our team before removing your pup’s collar & leash; They’ll be right over to leash them up first
  • Due to limited space, we request all collars & leashes are taken home, then brought back later for pick-up
    • If someone else will be picking up your dog, we have a numbered leash rack for their belongings – don’t forget to relay your number, or snap a photo for reference!
    • If your dog’s belongings are not labeled with an ID a tag, we will request you add a Canine To Five ID tag to their collar for easy identification at pick-up

  • Once you’re ready to pick-up, the process will be the same, just be sure to have your collar & leash ready and do not exit the intake area until your dog is secured on leash
    • To cut down on wait-times, we recommend having a simple flat collar and leash for Canine To Five trips; Pick-ups can take longer when clients have multiple harnesses, collars, and head collars to wrestle onto their pups

We appreciate you helping us keep our lobby a safe place for dogs and humans!


Want to become a member of our pack? Here’s what you’ll need to start at Canine to Five:

  • Your pup must be at least 12 weeks old
  • They must have their DHPP, Lepto, Bordetella, and Rabies vaccines (Rabies by 18 weeks old for puppies)
  • Puppies over 9 months old must be spayed/neutered to participate in our pack-style environment; Unaltered dogs may continue to join us for Private Play

If your dog is eligible to start, click here to fill out our new client inquiry form and our Canine Concierge will get in touch with you to go over next steps!

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